Hyster enjoys a unique relationship with all our clients. We attempt to produce total customer satisfaction created through world class production. Our goal is to foresee the needs of every client in addition to address them with lift trucks that provide the value, the performance and the reliability which they need.
Hyster completely believes in starting with the client. The company conducts yearly focus groups and offers on-going voice of customer research which is conducted both on-line and in the field. We have more than 400 design engineers to translate that input into clever designs by implementing our thorough review gate process. Virtual prototype builds and advanced tools help make certain that the best equipment practices come together. Other advanced tools including dynamic modeling and virtual prototype builds help to shorten our product development cycle. We enjoy giving our customers a competitive edge.
In order to guarantee the lowest ownership cost and total dependability all of Hyster's equipment are subjected to physical, environmental and virtual tests. Not only do we test against our own standards, but we are also continually testing against the competition's products. Our final tests happen in real-world customer applications in order to make sure that our products have met our strict standards.
Demand-Flow Manufacturing Which is Lean and Smart
Hyster's manufacturing is world-class driven by its Demand Flow Technology or DFT. Each aspect of plant operation is driven by DFT lean manufacturing principals toward a single goal: to provide total customer satisfaction and flawless quality 100% of the time, all the time.
Total Quality All The Time
Hyster utilizes an integrated Manufacturing Execution System or MES to initiate quality from the beginning. The MES is responsible for managing flow of production. The MES coordinates line activities like for example quality verification and part sequencing. It also uses quality gates and torque tools to prevent less than perfect assemblies from continuing down the line. Hyster holds random audits during each shift. These audits really hold every worker responsible for consistent quality, along with the 5s workplace organization in place to help us accomplish it.
As standard with all our products, Hyster provides a wide range of features. The company has remained fully dedicated to its key focus on both quality and safety, on being innovative each and every time, and by providing some of the best material handling machines on the market. These are just some of the reasons why Hyster has become a leader within the business.